>> Desktop Maintenance
There is probably no single piece of equipment in any company's inventory
that will require more maintenance than a desktop PC. If you aren't
updating your Windows operating system or installing more memory to
allow continued support of your diverse software, you're replacing a
fatigued component like your hard drive or monitor. We know that you
may not have the capabilities or time to do this yourself. You may have
questions regarding the process:
- Is all of my
software and hardware compatible with this upgrade?
- Will I lose the
data that I've been accumulating since taking this position?
Let Network Factor
answer those questions for you. We will take the time necessary to make
sure that the upgrade or replacement is as quick and successful as possible,
and that no data is lost during the process by backing up critical file
and information before beginning.
Regular planned maintenance is also essential to keeping your systems
running as smoothly and efficiently as possible.
- Defrag system
drives
- Spyware scan
and cleaning or removal of infected items.
- Internally cleaning
dust off of hardware to prevent fan motor fatigue and/or short-circuiting
of your system board.
- Hardware driver
upgrades
- Windows Update
- And much more...
>>
Server Maintenance
Your company's server is designed to operate on its own requiring minimal
intervention in order to provide employees with dedicated and reliable
service. A properly maintained server will be able to deliver that expected
goal with no trouble at all.
Servers require the same type of maintenance as desktops (above) and
almost, but not quite, as frequently. The impression is that the server
is never touched. This is one of the greatest misconceptions people
can make. While you're not physically walking up to and logging into
the server like you would a workstation, every one of your employees
is constantly using resources and programs on it:
- Exchange Server
(e-mail)
- SQL Server (database)
- File storage
- Logging in to
their workstations
- Authenticating
to gain access to the internet
- DNS queries
(name resolution for other computers' and internet addresses)
- And much more...
Server maintenance
is a necessary evil but is completely painless when performed properly.
Network Factor can schedule times to perform the required maintenance
so that your users' productivity is minimally affected, our goal being
minimal interference. We will plan out times with notice so your users
can be performing tasks not dependant on the server or in an after-hours
to perform some of the following tasks (but not limited to):
- Defrag system
drives
- Exchange information
store (mailbox and public folder) error correction and checkups.
- Defrag Database
- Hardware cleaning/installation
- Server reboot
- And more...
>>
Hardware Maintenance
Your organization's miscellaneous hardware items do not require as much
attention, but as you have probably learned by now problems do arise.
We understand that you need these problems fixed quickly to avoid loss
in production time and keeping your employees' productivity at an optimal
level. Additionally, you may want to increase speed and reduce latency
by putting newer, faster components in place. Let Network Factor take
care of them for you.
Examples:
- Routers
- Switches
- Hubs
- Network and
phone connections
- Wireless devices
- And more...
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